⬡ CASE STUDY
France's leading travel retailer
It is a dynamic company, recognized for its quality of service and its ability to negotiate vacations at the best value for money.
The Voyages E.Leclerc concept is in line with E.Leclerc’s strategy of making vacations accessible to as many people as possible. With over 200 travel agencies throughout France, the group is also one of Orchestra’s biggest customers.
Challenges
- • Voyages Leclerc is one of the biggest distributors in French Market
- • They have optimized Orchestra configurations as much as possible
- • They are looking for a company to help them evaluate what would be the impacts of some technical and strategical changes they have in mind to grow even more their marketshare.
Results with Theta
- • Process Audit
- • Audit of Leclerc Voyages' Orchestra dedicated platform
- • New features and architecture proposal to allow Leclerc Voyages to meet again actual standards in terms of productivity and website
Theta explained to us how to meet the needs of our 209 branches while smoothing the relationship with our supplier Orchestra. It's a team of experts we'd recommend.
Guirec Le Morvan – General Manager
Discover the process
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Setting up the company's "problem"
Before Theta
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Actions deployed
By Theta
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Business situation
After Theta
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